A commitment to continuing professional development As a practice, we are committed to continuing professional development. In a personal capacity, I attend conferences, lecturers, seminars and hands-on workshops across the globe. I also encourage all of my team to regularly attend courses and attain qualifications. This makes our team members more capable and happier with the work that they do. We operate on the principle that we train them well enough to leave but treat them well enough to stay. Beyond educating our team members, we are also passionate about supporting the wider dental community. We established a network of study clubs for the International Team of Implantology, and I lecture both nationally and internationally. We have also been running hygienist and implant study clubs for the last 15 years and masterclasses for dentists. We strongly believe in the importance of sharing knowledge so dentists and hygienists can not only provide treatment but be aware of all the issues relating to patients with gum disease.
Consolidating our growth
Legislation and regulatory bodies, such as the CQC, provide both benefits and challenges. When the CQC was established, we employed dedicated members of the team to ensure compliance, going above and beyond what was expected. Although this required additional effort, I believe regulation has improved patient care and thus must be seen as a positive. In the next couple of years, we are targeting the consolidation of the rapid growth we have achieved. Our annual turnover has tripled over the last five years and we are now looking to further develop what we have at the moment and ensure all of our staff are trained and ready to use the new equipment we have purchased. We have almost reached our full capacity and are now open late and over the weekends to meet demand. Despite the level of demand, it is incredibly difficult to find the right premises to further our expansion in Tunbridge Wells. This is an issue we will try to solve in the coming years.
I believe regulation has improved patient care and thus must be seen as a positive
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